Maintenance

The Maintenance section is located in the Actions area of each project office and is structured on two main levels:

• Plans: define the maintenance needs for material resources and PPE within the office.
• Orders: represent the scheduling of maintenance interventions.

This section also allows you to:

• Record the outcome of a maintenance task and certify its completion.
• Generate a maintenance certificate, which can be saved, edited, exported, or printed in various formats using the “Print” button.

Note

The content of this document is also explained in the video tutorial titled Maintenance Planning

Add a Maintenance Plan

1. Click New and select New to open the plan creation window.
2. The plan may concern a single equipment item (e.g., overhead crane) or a homogeneous group (e.g., elevators). You can later link equipment registered in the Material Resources section.
3. Set the validity of the maintenance, i.e., the interval between one order and the next.
4. Assign the roles of Manager, Assignee, and Watcher, choosing from people, roles, or users of the office. These roles will be automatically inherited in the planned orders for that plan.
5. Save the plan.

Caution

Notifications will only be sent if the assigned individuals are also project users.

After saving, the plan will appear in the list with all indicators set to zero. If you don’t see it immediately, click Refresh in the toolbar.

By selecting the plan row, the tabs Details, Recipients, Orders, Required by, Events and Attachments will be activated below, useful for quickly reviewing or editing data.

A double click opens the plan sheet, allowing full management of the plan data and its associated orders.

Associate Equipment to be Maintained

You can associate equipment intended for maintenance as follows:

1. Go to the Recipients tab.
2. Click New and choose among the available options:

• Equipment
• Work Environments
• PPE
• Offices

Example: by selecting Equipment, you’ll access the list of registered resources.

3. Select the equipment to include and press Save. They will be listed as Recipients of the plan, with their corresponding Status:

• New: not yet managed
• Valid / Expired: based on whether a valid or expired maintenance certificate is present

Associate Resources

From the plan’s “Requested by” menu entry, you can specify which company resources require maintenance. This allows you to keep track of the link between maintenance and the specific needs arising from equipment, environments, etc.

1. Select the resources to associate from:

• Equipment
• Environment
• Substance
• PPE
• Work Phase
• Task
• Homogeneous Group

2. Click Next to select from registered elements
3. Select the resources and click Confirm, then Finish

Schedule an Order

Once the maintenance recipients are associated, you can schedule an order.

1. From the Orders menu, click New
2. Select the Maintenance Plan using “Select” All available maintenance plans for the office will be shown. If the desired plan is not listed, it needs to be created in the “Plans” section.
3. Check the validity of the plan
4. The roles of Manager, Assignee, and Observer are inherited, but can be edited for the specific order. If they are users, they will also be recipients of notifications for this task.
5. Click Save

Register Recipients for an Order

1. Select the maintenance order
2. Click Recipients, then New. Only resources already linked to the maintenance plan will be available. If no recipients are associated with the plan, no resources will be shown for order enrollment.
3. Select the resources to register for the order and click Save

The initial status of the order will be To be filled.

Register the Outcome of a Maintenance Order

You can record the outcome of an order in two ways: individually or using bulk mode.

Single Mode

1. Open the order detail by double-clicking the enrollment row.
2. Fill in the form by selecting the outcome: Passed or Failed.
3. Save.

Bulk Mode

1. From the edition toolbar, click Wizards, then select Bulk Edit.
2. The list of resources linked to the order will open.
3. Click the status badge to change it.
4. (Optional) Check the “W” (warning) box to visually flag a record that needs attention: an icon will appear next to the corresponding row.
5. Press Confirm to save all changes.

Caution

The evaluation can only be changed until the certificate is issued.

Generate a Certificate

After recording the outcome of the order as “passed”, you can issue certificates:

1. Wizard for Bulk Certificate Creation

• Click Wizards in the toolbar
• Select Bulk Certificate Creation
• A list of enrolled resources will be shown
• Select the resources for which you want to issue certificates
• Click Confirm

2. Issuance from Enrollment Details

• Open the enrollment details (double-click the row or click the
  icon)
• Check the start and end validity dates
• Click the badge icon, which will automatically issue a certificate for the selected resource.

Once done, the certificate is valid and visible in the expiration schedule.

Manage a Certificate

In the Certificate column of the “Recipients” tab, the certificate icon is now visible. It gives access to the certificate sheet, where you can:

• Print

• Download

• Attach a document.

1. Click to open the certificate sheet.

2. All information related to the order and the result is shown here, along with optional notes and fields. The editable dates relate to the issue and expiration of the certificate.

3. To export the document, click the Print icon

4. Click ”…​” to access the list of available templates.

5. Select the desired template from the list and click Save, then Next to access the document preview.

6. Click the “Print” icon for local printing, or click Next to export or archive it in “Files”.

Tip

4HSE provides some editable templates. By clicking the pencil icon, you can access the editing tool. Once modifications are done, the new template can be saved for future use.

Attachments

In “Attachments” you can link files related to the maintenance plan:

• by adding links to existing files in “Files”

• by uploading a new file