Direct and indirect access
A user obtains permissions in two ways. Telling them apart is what lets you answer the question “why does this person see this?”.
Direct access
Section titled “Direct access”The user is explicitly assigned to a group of an entity — a project, an office, a person, a supplier. It is a manual assignment, and it grants the permissions of that group on that entity and on everything directly linked to it.
Indirect access
Section titled “Indirect access”The user was never assigned to that entity, but reaches it through a relation. Think of it as a network: the user is assigned to a “child” entity, the child belongs to a “parent”, and the user therefore reaches the parent too — indirectly.
Why this matters in practice
Section titled “Why this matters in practice”The Users sub-menu of an entity lists only who has direct access to it. Someone can therefore operate on a project without appearing in its list — because their access comes from an office, a person or a supplier below it.
When a user sees more than you expect, look down, not up: the permission usually comes from an entity further along the chain. The propagation rules are in Permission inheritance.
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