Notifications and Digest

In 4HSE, notifications and digests play complementary roles in keeping users informed about tasks and deadlines.

Notifications are real-time alerts triggered by specific events, such as upcoming deadlines or status changes.

Digests, on the other hand, are periodic email summaries—sent daily, weekly, or monthly—that collect all upcoming or overdue and new activities, providing a comprehensive overview for better planning and strategy.

This guide explains how to configure both communication methods to fit individual and project needs, optimizing information flow and coordination.

Notification Settings

Within the platform, notifications can be managed flexibly by defining:

• Notification preferences at the project and office level, for the following areas: PPE, training, appointments, maintenance, procedures, and health surveillance;
• Who should receive the notifications (specific recipients);
• The time interval for notification delivery.

Notification Overview

Sending:

• Notifications are triggered automatically when a user is assigned a role in an action (Recipient, Assignee, Observer, Manager).

Receiving:

• Occurs according to default parameters, visible under: Administration → Configuration → Notifications;
• No customization is required to enable notification delivery;
• Users can customize how they receive notifications via notification preferences (Administration → Configuration → Notifications).

Customization:

• Customization is optional;
• It is a project-specific setting, meaning each project can define its own rules;
• It only affects how notifications are received (not the sending mechanism).

Caution

Notifications are based on the user’s functional role in a specific action (e.g., Training Observer) and not on their general user role in the project (e.g., Office Manager).

All users assigned as Recipients, Managers, Assignees, or Observers of a specific action will automatically receive notifications according to the default settings.

How to Enable Notifications

1. Add the user profile under the People menu of a project (e.g., John Doe).
2. Assign the user a project permission and a non-”na” role in the Permissions menu. (e.g., Figure 1: John Doe as project admin.)
3. Associate the user or an HSE role with specific actions as Manager, Observer, or Assignee. All registered users are considered Recipients. (e.g., John Doe as Manager and Observer for all Maintenance actions in the project).

You can also assign roles to specific actions:

For example, user Emily Carter is the Manager only for the “Emergency Plans” procedure action at the Los Angeles office. After adding him to the project, the role is assigned in the Action details area.

Notification Preferences

Notifications are received based on:

• Section: The action or management context (e.g., Training, Appointments);
• Event: Based on the expiration date of the latest valid record or the date of the upcoming scheduled event;
• Role: The user’s role in the action (Manager, Observer, Assignee, Recipient). All registered users are considered Recipients;
• Interval: The time range used for calculation;
• New: includes registrations with status “New” in the notification, treating them as activities to be regularized (option available only when the “Expiration” event is selected);
• When: Option to define a lead or delay time (in days) relative to the interval.

Note

Notification preferences can be configured from the project’s administration menu, under “Configuration” → “Notifications”.

Digest Configuration

The digest is a periodic email summary of upcoming or overdue activities. Configuring it is a user preference: see Digest.